These conditions of sale are applicable to all products purchased through the website, with deliveries all over the world with times and costs as specified on the "Shipping" page.

The Customer must be aware of these conditions before completing the web purchase procedure for the Products.

The Customer therefore undertakes to observe these conditions in his dealings with Sweet Papillon sas and also acknowledges that Sweet Papillon sas is not bound by conditions other than the present ones unless previously agreed in writing.

These general conditions of sale are to be considered applicable as long as they are accessible from the website.

Purchase method

The products on the shop can be purchased, while stocks last, from those who are at least 18 years old.

Orders are placed directly following the order completion procedure and subsequent checkout.

Sweet Papillon sas reserves the right to evaluate the acceptance of orders received and will communicate directly to the Customer the possible impossibility to accept orders.

According to the provisions of art. 53 of the Consumer Code, the Customer will receive, at the time of the execution of the order, written confirmation of the product ordered, of the amount paid, with details of the product price and the shipping costs charged to him. Following the finalization of the order, the user will receive an email with the login credentials to be used for subsequent orders.

From the moment the order confirmation e-mail is sent, delivery times will depend on the type of product purchased. Specifically, shipping times may vary from 1 working day to 6 working days to 20 working days for customized products. In addition, orders may be delayed in shipping and delivery in case of holidays according to the calendar in force in the country of reference.

The execution of the services by Sweet Papillon sas may be suspended in the event of a fortuitous event or force majeure that prevents or delays its execution. Sweet Papillon sas undertakes to inform the customer of the occurrence of the fortuitous event or force majeure.

Product prices

The prices of the products are inclusive of all taxes and duties, excluding shipping and customs costs.

The official currency for Sweet Papillon sas is the Euro. For countries that do not join the Euro, the exchange rate depends on the customer's credit card operator.